How We Work — and Where We Are Honest About Our Limits
Every Hikingharborz engagement begins with a full diagnostic of the client's existing arrangements — legal, financial, and insurance — before any recommendation is made. We operate on fee-only terms, accepting no commission from product providers, which means our advice reflects our assessment of your interests rather than a sales target. Our advisory process is deliberately slow by industry standards: we take between four and eight weeks for the initial diagnostic phase, because errors of omission in capital protection have compounding consequences. We work in Mombasa and across Kenya, and we conduct remote engagements via secure video for clients based in Nairobi, Kisumu, and internationally. We are not a law firm, we do not manage investment portfolios on a discretionary basis, and we do not underwrite insurance. These are not gaps in our service — they are deliberate constraints that keep our advice independent. Results in capital protection depend significantly on how consistently clients implement agreed structures and on macro conditions beyond any advisor's control. We are direct about both.